Shipping policy

All orders are shipped across all 50 states from our location in Chicago, IL, USA within 1 to 3 business days. A business day refers to a standard working day - Monday through Friday - excluding weekends and federal holidays.

When placing an order through our website, the shipping cost is calculated during the checkout process based on the weight of your package and its destination.

Upon entering your shipping address, you will be presented with all available shipping options, along with their exact costs.

  • Average Shipping Fees: Typically range from $6 to $8, although the final amount will be determined at checkout based on your specific address and order details.

This transparent approach ensures that you have a clear understanding of your shipping costs before finalizing your order.

Free Shipping Offer:
We are pleased to offer FREE 7–10 business day delivery within the USA on all orders exceeding $149.

Order Processing Times:

  • Orders are typically processed and shipped within 1–3 business days.
  • Please note that Saturdays, Sundays, and holidays are not considered business days.

Estimated Delivery Times:

  • Delivery estimates are provided as a guideline and should not be interpreted as a guarantee.
  • Estimated delivery times are calculated from the date of shipment. In rare instances, shipments may be delayed by up to 7 business days due to unforeseen circumstances, such as carrier staffing shortages, logistical challenges, or holiday surges.

Inventory and Supply Chain Updates:
Due to ongoing global supply chain challenges, certain products may experience delays or temporary shortages. We assure you that our team diligently updates our website to reflect the most accurate inventory status. Should an item become unavailable after your order has been placed, it will be promptly removed from your order. You will be charged only for the items that are available and shipped. We deeply value your understanding and sincerely apologize for any inconvenience caused by these disruptions.

Shipping Partners and Delivery Responsibilities:
PolskaApteczka.com partners with trusted courier services, including the United States Postal Service (USPS) and UPS, to ensure the reliable delivery of your orders. Once your package has been shipped, please be aware that PolskaApteczka.com no longer has control over the package's transit process, as it is under the management of the courier service.

Secure Delivery Responsibility:
We kindly remind our valued customers that the security of your delivery is a shared responsibility. To safeguard your package from theft or unauthorized access, we urge you to ensure that your mailing address includes a secure and safe location for deliveries, such as a locked mailbox or a monitored delivery area.

Your trust and satisfaction are paramount to us. We greatly appreciate your cooperation and continued support.